That’s why one of the main priorities of a business, besides increasing their income, is to provide users or their customers the best service and support they can. With all the queries that users have, it is important to immediately provide answers. Hence a 24/7 support must be part of a business’s customer service.

Now you know providing 24/7 customer support is important. But there is also one thing your business must consider. When your business has its own app, live chat support must be integrated with it too.

What is A Live Chat Support Feature in An App?

Live chat support in an app is a feature that allows live or online communication between the customer and the company. This feature provides a 24/7 online chat support to customers, which means the goal of providing a great user experience is available even on a mobile phone.

Since there are almost 5.11 billion mobile users, it is essential to integrate a live chat feature on your business’s mobile app. In 2020, people are going to engage more and more in their mobile devices, and hence, it’s important to go along with the latest mobile app trends.

This feature will only strengthen your business’s relationship with your customers.

If you aren’t still convinced that a live chat feature for your business’s mobile app is beneficial, take a look at what you can get from it.

Having your own app for your business can bring you closer to your customers. It allows your users to experience your brand more intimately. Adding live chat support to your app will work wonders.

Benefits Of Integrating A Chat Support On Your Mobile App

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• Quick Customer Support

Do you know how long it takes to answer a customer’s inquiry via email? It takes 17 hours. In those 17 hours, you might lose a lot of customers you haven’t attended to. That’s why incorporating a live chat feature into your app will give quick answers, it could be as fast as less than a minute. The faster your mobile apps response is, the more satisfied your customers will be.

If you haven’t included an in-app mobile chat most of your users who are seeking assistance are redirected to a third-party app, another platform, or an external link. This method of customer support is not helpful for your business. Interrupting your customers by leading them to another channel could annoy them, and they will uninstall your app.

• Improves Users’ Experience

Your customer is the reason your business thrives. Therefore, providing great customer service to satisfy the needs of your users is beneficial. Providing a pleasant environment for your customers can help them become loyal to your brand. Also, your business might even be recommended to others.

Aside from providing 24/7 service to your users, using live chat in your mobile app will allow you to gather data from users. It tracks your customers’ shopping behavior, search history, and more. With this feature, you’ll be able to send personalized messages or shopping coupons that they would engage in.

Nowadays, people like personalized experience instead of the generic ads given to them. They want something valuable.

• Aids in Marketing Your Business

Live chat in mobile apps helps businesses increase their profit. As mentioned above, live chat gathers data, and this can be used to provide personalized messages and promotions to customers. When customers or potential target engage in this, they could turn into loyal customers for your business. Hence, an increase in your business’s income.

• Receive Positive Reviews

When people are looking for anything online, whether it be a product, an app, or a service, they always look for reviews first. Sometimes a single bad review can turn away a potential customer. That’s why providing a good service is the key to receive positive reviews.

If a business provides even the tiniest detail for their customer, they are more likely to receive a positive review. The more positive reviews you get for your business, the more likely people will prompt to subscribe to your app or purchase a product from you, whether for the first time or repeatedly.

• Get Along with the Competition

80% of customers want an immediate response from their seller, but only 9% of companies use live chat to provide these customers’ needs.

While some businesses are behind with live chat support, it is time to get ahead of the game. Incorporate live chat for your mobile app to outrank your competitors. This will increase your company’s income, and customers will keep coming to you as you provide a more convenient service that they need.

• Increase in the Conversion Rate

If you have a business, you definitely want to turn your visitors into paying customers. After all, your business is to generate income. If you want your visitors to turn into paying customers, you must provide them with what they are looking for.

If a customer’s query has been attended quickly, the decision to purchase a product will have a higher chance.

Therefore, using live chat will help your business increase its conversion rate than any means of satisfying your customers’ needs.

• It Saves Time and Money

At first, hiring someone to answer calls of your customers is cheap, but in the long run, it may cost you a lot. Your potential customers might not end up purchasing a product because they were held up due to a shortage of manpower, or they weren’t satisfied with the answers they get.

However, integrating live chat on your business’s mobile app could help your brand grow. You could hire a resource or use software that specializes in live chat. Hence, you can save time and money.

It’s great to know that incorporating live chat support, although expensive at first, can give positive results for your business. It will increase your company’s profit, and your customers will trust your brand even more.

Live Chat Softwares

If you are ready to jump into integrating this live chat into your mobile application, here are some software you can use to help you with your needs.

• Zendesk Chat: This software offers a free plan, but they also have paid plans with better features in it. Some features you might enjoy are easy back checking of messages, interact with customers in real-time, and increase sales.
• LiveChat: Even though it doesn’t have a creative name for it to stand out, LiveChat has features that make it better from the rest. It has hundreds of apps to integrate with, it increases sales by providing a product to the customer when they ask for suggestions, and it saves time by implementing automated messages to greet your customers.
• Olark: Like LiveChat, this software allows integration with other apps. It also allows users to customize their chatbox, receive real-time analytics or data of their customers, saves time with automated messages, and track your agents’ work or progress.
• Drift: This software differs from others as it provides features such as booking of meetings, routing of bots to a salesperson, and it has an email feature that links customers to a salesperson.
• PureChat: The free plan of PureChat has a lot of features to offer. It allows for unlimited chats, customizable widgets, and mobile apps. If you want to track your visitors’ behavior and purchasing pattern, it’s best to upgrade to their paid plans.

These are just a few of live chat software you can incorporate into your business’s website or your mobile app. Venturing into using live chat has many wonders already mentioned above. Now, it’s time to take a big step into growing your business and building wonderful customer experience.

The post Impact of Integrating Live Chat Features in a Mobile App appeared first on Appcluesinfotech.

Here are the Top Android 8 features that can impact your next Android App Development project.

• Privacy First:

With all-new Android 10, Google has started putting user’s privacy-first compared to its old versions. That means now android users can control their smartphone privacy and permissions. You can also decide what kind of data can be stored by your apps. Moreover, you can limit your location access only when you use the specific app or set it to all-time or never from the settings. And, if you are tired of retargeting and personalized ads, you can opt-out too. With the advanced privacy settings, you can limit file access, device identifiers such as the IMEI and serial number to prevent your personal information from being shared. So, it is advisable to get only require permission regardless of requesting all the access when you develop your app else no one will have trust.

• Get ready for Dark Theme:

Google has officially confirmed that this time Dark Theme will come by default with Android 10 during its I/O event. This all-new dark mode will darken your phone interface to reduce eye strain and extend battery life. So, make sure your upcoming app has a dark mode built-in.

• Build for Foldable Screen:

For the upcoming new generation’s smartphones such as Galaxy Fold and Huawei X, Google has already included support for such foldable and large screen phones. It comes with a fantastic on Resume and on Pause feature that informs your app whenever it gets focused or minimized while folding your phone. With this Android 10, they have also changed work style for resizable activity manifest attribute so that it works flawlessly to resize the app according to screen size. So, it’s time to create a future proof android app that works across all types of screen sizes.

• Time for Gesture Navigation:

In Android 10, Google has redesign old gestures pattern to the all-new gesture-based navigation system. Now you can go backward and forward by sliding left and right, pull up gesture go back home, and swipe up to see your open apps. All these gestures are super smooth and designed to replace the typical staple navigation buttons. Make sure you have created and add such gestures in your app so that your users can quickly navigate within your android app.

• Accessibility Features:

Starting from Android 10, Google has rolled out one interesting featured named Live Captioning that automatically caption your videos, audio or podcasts without using the internet. For hearing aids, Google has provided built-in support to transmit calls or media output directly to an attached Bluetooth device. Also, Google has created a Sound Amplifier android app that filters background noise and amplifies sound according to personalized hearing frequencies.

• Bubbles based Multitasking:

Have you seen that Facebook Messenger’s Chat Heads? Or that circular floating bubble that displays on top of all android app. Google found it as the best multitasking solution that works perfectly to reply to conversations without opening the whole thread. Google has provided many guidelines to implement such a floating bubble feature in your android app in their android developer blog.

• Share QR code instead of Wi-Fi Password:

Asking for a Wi-Fi password is always a bit awkward for anyone. So, Google has added a new feature of QR code in Wi-Fi settings. Simply, create a QR code, and one can join the Wi-Fi network quickly by scanning the QR code. This feature is helpful to invite someone to join your Wi-Fi network without sharing the password, and it also uses encrypted format, so it’s safer.

• Miscellaneous Updates:

Like always, Google has introduced several features considering android user’s convenience and flexibility.

• Everyone loves emoji, and this time Google has added new 65 emojis in Android 10 for gender-based activities like a haircut, weightlifting and more.
• There is a new Settings Panel API that allows developers to create pop-menu for settings like Bluetooth, Wi-Fi, and NFC. So the user can quickly access such a feature without exiting the app.
• Now, handling unnecessary notifications becomes much easier. You can quickly mark some app as “silent” or “alerting”. So you can stay more focused while using your device.
• If you travel a lot in your car, then there is good news for you. Google’s Android Auto now comes preloaded in Android 10, just plug in your smartphone, and you can use your car display as an android phone.
• With Android 10, you don’t need to wait every month for security updates. Now, you will receive important Security & Privacy fixes just like app update notification.
• With adaptive battery improvements, now your android device will pretend that what app you will use in the next few hours based on your usage pattern so your device can save battery for more extended usage.
• Last but not least, now you can monitor smartphone usage of your family members using Digital Well-being app that comes preloaded in Android 10.

Not just improvements and new features; this time, Google has made Android 10 more developer-friendly with the built-in support of many audio and video codecs. That allows the user to stream high-quality video content using less bandwidth. Moreover, Android 10 now let android app developers encode audio using Opus as well as integrate high-quality video using HDR10+ format. Still, there is a lot for android app developers to look for and build a robust and rich app for Android 10.

Conclusion:

So, no matter what your business type is but having an android business app is a must if you want to reach and engage with more potential customers. It works like a charm for your customers, and for you, it’s the way to drive more new customers and boost sales in less time. But when it comes to android app development than choosing Android 10 as your targeted android version will help you to create a future-proof app with many abundant elements compared to targeting older Android versions.

If you are in the market and looking for an experienced and Top Leading android app development company in USA that converts your business into a feature pack android, don’t forget to contact us.

The post How Android 10 Version Impacts To Android App Development appeared first on Appcluesinfotech.

This open source and pragmatic computer language hit the market like a sack of brick soon after its release, earlier this year. Kotlin was founded in the year 2011 by a Russian company called JetBrains! The in-house team of developers JetBrains was hunting for the replacement of Java as this programming language in their products due to the inherent restrictions at certain touch points imposed on developers. Though they had a big Java code base, the company decided to find a compatible language for Java and planned to write their own language recognized as Kotlin.

However, Google did a fantastic job by support Kotlin that has boosted the morale of android app developers across the world. The reason Google has lapped Kotlin as the go-to language for android application development was its uniqueness with regards to flexibility, power, and autonomous approach. As you can see the below image explaining the most loved languages by developers across the world:

What was the Major Challenge Faced by Kotlin Developers Initially?

The major challenge faced by Kotlin developers was designing of this platform. The design they first created includes nullability in system types that bothered the programmers immensely as the solutions were overflowing with hassles. After putting so many efforts and attempting innumerably, the developers finally developed platform types, which is the existing version.

What are the Key Benefits of Adopting Kotlin?

One of the significant reasons why developers are adopting Kotlin for their Android apps is because it has become officially supported language for Android apps. And being a developer, though you’ve hands-on experience on Java, staying updated and going with the trend is highly crucial. Take a look at the benefits of adopting Kotlin and then make a decision:

• Open-Source-

In 2012, the team of Kotlin developers announced that this platform would be an open source platform. That’s the reason it helps to amplify the overall efficiency of developers as they get instant support from the Kotlin stack team.

• High Brevity-

Java is quite verbose that requires a lot of writing, but with Kotlin, things are different. Kotlin provides top conciseness, thereby saving the time and energy of developers while writing codes. This has become one of the primary reasons why developers prefer Kotlin for android app development.

• Best Language with Great IDE Support-

The team of Kotlin developers has strived hard to deliver this product in the market, which means the language has gone through countless ups and downs before its final release. More so, even before Kotlin was released in the market, the JetBrains developers were already using it in different projects. That’s the reason Kotlin meets the aim of every developer by meeting their practical needs and provide a great IDE support.

• Helps to Simplify the App Development Process-

Undoubtedly, Kotlin is a powerful language that is ahead of Java due to some rigid issues that developers were facing using Java. The other programming language, such as Scala is also an excellent platform for android app development. But it is prolonged with a compilation of time, and in this fast-moving world, this could affect any business. The library of Kotlin is too small and doesn’t require any pro knowledge to code android apps.

• Boosts the Overall Speed of the Entire Process-

Kotlin has been already integrated with Android studio, making things faster ever than before. It takes only 10 minutes for a developer to set up the Kotlin project, even if the developer is a fresher. The Android version 2.3 requires a plugin to incorporate with Kotlin, whereas Android 3.0 is completely integrated with this programming language. It can also work from IDE, debug in no time without any hassle, similar to Java.

• Highly Secure-

Kotlin is declared as the highly secured platform as compared to Java. There’s a significant problem with the design of Java that increases the workload of developers, enabling them to spend more time and money. For instance, when working with Java null is the major error-prone factor that even 90% of bug managers face the same problem with no appropriate resolution. However, in Kotlin programming language nulls are non-existence, and no variable by default is sent to “null” in this.

• Easy to Learn-

Being a replicate to Java and other popular languages, Kotlin is quite easier to learn. Even a person from non-technical background can easily read and understand the codes as the language used is very basic. This gradually reduces the chances of errors in the development process as a Java developer is quite familiar to the language. JetBrains keep the transition from Java to Kotlin seamless as even they’re utilizing this platform for their projects as well. The only tricky part of Kotlin is where Java loses out the game. Kotlin opens the gate of opportunities for developers to become more innovative and an excellent problem-solver by solving every issue uniquely.

• Eliminates Traditional Methods-

Kotlin is considered to be a modern language for developers, eliminating the antiquated Java language. Java has been in the market for a long time and has become obsolete with time. But the modern concept of writing codes- Kotlin boosts the creativity of developers and workflow as well. Adopting modern languages enhances a unique of thinking, which is vital for a developer as everything reflects in their work.

Wrap up

In a nutshell, the future of Kotlin Android app development services seems to be brighter! Developers are supporting this language with great enthusiasm after the official announcement of Google. It can change the landscape of android app development completely.

The post Why Kotlin is Advance Programming Language for Android App Development appeared first on Appcluesinfotech.

Undoubtedly you’re eager to get more downloads, positive reviews, and earn better profits. But there’s just one dilemma: from where you will begin this journey!

Learning to code is very challenging, but the complications increase when it comes to android app development. It not only enforces you to learn Java language, but you also have to download multiple Android-specific software and learn all the peculiarity of android application development. The basic tools required to develop an app for android operating system involves IDE (Integrated Development Environment) like Eclipse or Android Studio, SDK (Software Development Kit), the Java Software Development Kit (JDK) and virtual device to test the app.

So here in this article, we’ll help to make your app development approach less daunting by outlining some simple and effective steps with recent updates in the technology:

Step 1- Download Android Studio-

Initially, you require IDE and Android Studio is the most popular one that directly comes from Google. It basically gives you the UI to write your codes alongside it also highlights the errors, suggests accordingly and allows you to run and test your codes seamlessly. It automatically creates required files and provides you with a basic layout, saving you a lot of time and efforts.

The amazing fact about Android Studio is, it is specifically designed for android app development, which means when you download this software you can reap other advantages as well such as Android SDK, and virtual device to test your app. But make sure while purchasing Android studio you click on all these options, later on, you can add these to cart manually but things can become complex.

Step 2- Setting up Android Studio-

Once you’ve installed Android Studio you have taken your first step towards becoming an Android developer. However, many just leave the spirit of a developer by installing the software and feel guilty whenever they see the icon of Android Studio. Don’t be a part of this bandwagon!

So before you begin with the development process, you need Java on your desktop to use this platform. It’s time to purchase a Java Development Kit (JDK) as this the programming language that you’ll use to create your app. Now that you’re done with Java installation, launch your Android Studio immediately. Once you open the software you’ll be presented with a menu where you need to configure some options.

There are three main things you should keep in mind when using Android Studio to create your app:

• Android Studio is an IDE that provides you with a nice interface for coding
• You will write your code in Java that you installed now
• And the Android SDK which you’ll access through your Java code will help you do Android-type things

Step 3- Embark on a New Project-

Once you’re done with installing necessary software’s, jump back to the first page when you installed Android Studio. Now click on the “Start a new Android Studio Project”!

Enter the domain name of your company and the name you’ve decided on your mobile app. Together, these components will be used to create your package name, for instance: com.companyname.appname.

The package will be compiled file or APK (Android Package File) that you’ll upload on Google Play Store. There are some ways that people may come across your file, so it is important to stay from using “funny words”.

The last field that you need to enter in the directory is saved files related to your app so that you always have a backup. You can choose Dropbox, One drive, etc.

Next decide for which device you’re developing this app, begin with smartphone and tablet option. Some of the other options include Wear, TV, and Glass. Another decision that you need to take is “Minimal SDK”, which is the lowest version of Android. To enter the latest Android version. Or else you can also choose the basic version or go by default because market trend keeps on changing and your customers can be on any version depending upon their knowledge.

The next page is all about app appearance, which is the look of your main page called “Activity module”. Think of using templates, location of the title of your app, UI deisgn, do you require Google Maps, etc. But keep in mind, some app elements work as separate web pages in the mobile device so make sure you all the setting adequately.

Step 4- Building the Actual Product-

After all the above steps, once you open your app you will see a directory tree with all the different folders and files of your app and a picture of a phone displaying “Hello World” in the center. You might observe that the open tab is “activity_main.xml” that is what the big phone is showing on the display. You can also recall that XML code to define the layout instructions for your main activity. In case, if you’ve selected basic activity when your project was started, then you’ll also see second XML file as well.

The Android Studio not only shows the XML activity but also the appearance of your app once it will be online. You will also get a bunch of widget options to set the layout of your app, which includes where should be your ok button and a lot more.

Step 5- What’s next?

Well, you cannot become an Android developer in just one night; it requires years of practice, knowledge, and expertise.

If you’re a busy entrepreneur and don’t have enough time to develop an app, opt for android application development services.

The post Learning About Android Development in 2021- A Practical Guide appeared first on Appcluesinfotech.

Here are the top android development frameworks you can try

• React Native

If you can reuse your website code for your mobile, how would that go? Indeed you would be thrilled if that is possible. Well, with react native app development, you can reuse your website’s JavaScript code for mobile application. It allows you to have quick JavaScript code sharing environment for web, iOS, and Android.

Due to its cross-platform compatibility, your application would detect which OS your device is using and showcase relevant user interface accordingly. When you want to be platform-specific for your user experience, such features by the framework can help you a lot.

• Xamarin

Created by the people who developed Mono, this windows-owned Android framework provides you an enhanced environment to build a robust mobile application. With over 1 billion active developers, Xamarin has the most active community for mobile application developers.

The majority features of the application are either free, and you can use the tool without investing too much amount. For its codebase, C# programming language is used. Moreover, you can integrate Native UI experience in your mobile application. Xamarin also supports 100% code reuse and allow MVC structure for excellent mobile application development.

• Ionic

Trusted by brands like McDonald’s, IBM, Mastercard, GE, and a few more, Ionic provides a single codebase for multiple platforms.

Moreover, it is an open source framework so anyone can use for free. Nobody charges the royalty for the framework. The flow of developing mobile apps can be super-charged using the Ionic framework as the framework allows a custom development environment, and you can locally installed the framework to install strat coding and deploying your Android mobile apps.

• PhoneGap

PhoneGap shows the changes in your mobile applications quickly. In this framework, you no need to hit refresh or recompile the code because once you start editing your code, you can see the changes instantly.

Their desktop app takes off your burden of using a command line interface to develop the apps. The snappiest interface is smart enough to give you the intuitive framework for developing PlayStore-ready mobile application.

• Flutter

Flutter supports Dart language which is similar to Java. You can work on a single codebase to develop applications that work on multiple platforms.

You can integrate new and meaningful functionalities in your Android mobile applications through a collection of catalogs of widgets from Flutter. The platform is developed by Google, and it is an open source project. Everyone is allowed to download the framework and make a commercial mobile application.

Conclusion

Every platform has unique functionalities and different style of serving the developers. Based on your project scope and requirement, you can choose the framework.

Share your experience of these frameworks in the comments. If you need any help related to these mobile app development frameworks, feel free to get in touch with us.

The post 5 Best Android Development Frameworks appeared first on Appcluesinfotech.

Google has taken directly this feature from Apple’s book, as it’s a really helpful one. Essentially, when you hold down on text to choose, you’ll be have a zoom lens that enables you to all the more effectively observe the content you’re choosing.

• Enhanced Audio Controls

Android has for some time been analysed for the way it handles sound, however Google is conveying some real changes to Android P when it comes to sound controls. For instance, a telephone’s volume rocker will now control mobile device volume by default, rather than notifying volumes.

• Editable Screenshot

While a lot of Android variations have included choices for altering screenshot throughout the years, Google is currently adding the element to stock Android — meaning gadgets like the Google Pixel and Android One mobile devices will get local screenshot editing. After taking a screenshot, there’s presently a button that will appear in the notification enabling users to rapidly crop and draw on screenshot.

• New emojis

Alongside some minor design changes and developer APIs, the second Android P beta presents in excess of a hundred new emojis. Some portion of the Unicode 11 refresh, Android P currently includes more comprehensive emojis. You’ll locate various genderless emojis, and additionally emojis with various skin tones and hair colors. In the event that you need to see all the new emojis that will make their path to your Mobile sooner rather than later, you can get a look at Emojipedia.

• Wind Down Mode

Wind Down Mode is another feature that is additionally intended to enhance digital well-being. With Wind Down Mode, you reveal to Google Assistant when you might want to go to bed, and it will consequently put your telephone on Do Not Disturb mode and change your screen to grayscale.

• AI Powered Adaptive Brightness

Adaptive Brightness utilizes AI to decide your favored brightness settings. When it comprehends your preferences, it would then be able to make the essential adjustments relying upon your lighting conditions.

• Changes in Navigation Bar

One of the greatest changes you’ll discover in Android P is change in the Navigation Bar. Android P presently enables you to utilize the Home button for viewing the recently used applications. With the updated Home gesture, you’ll see your home button replaced with a little pill-formed icon at the base of the screen. You can swipe up to check the applications or see all open applications. It will likewise serve in as a slider to help you with the navigation.

• Enhanced Notifications

One of the greatest changes to influence most users is the enhanced notifications. In particular, Google needs to make notifications more helpful — meaning you’ll have the capacity to accomplish more without opening a full application.There is no much change, reason being the company recently launched an initiative called “Reply”, which enables notifications for messaging applications to show smart replies.

• App Actions

A year ago, Android started utilizing AI to propose applications in view of various criteria. This year, Google is improving Android P by including a feature called App Actions. With App Actions, your mobile device will use AI not simply to choose applications, but rather to make relevant recommendations on the basis of your usage.

• New Gestures

Android P additionally brings a large group of new gestures. New gestures incorporate holding the Power and Volume Up buttons to prevent ringing and swiping up on the Home button to see your ongoing applications. The alternative to silence your mobile device by turning it over.

• Multi-camera Support

A year ago, Nokia presented a feature called Dual-Sight in some of its mobile devices. With Dual-Sight, you can utilize both camera lenses on your mobile device at the same time to catch pictures. It would appear that Android P may make comparable highlights generally accessible on most Android mobile devices.

• Google Maps is coming indoors

Google Maps is the most adored and utilized navigation application till date. It has generally works for driving or strolling outside — not for extensive indoor spots like shopping centers. That, in any case, is going to change. With the use of Wifi, you will get more accurate information on locations like shopping centers through the “Wifi Round Trip Time” or RTT feature.

• Better security

Android P will now perform customer side encryption. Any data encryption or decryption that happens will now occur on your mobile device and will require confirmation from your mobile device(secret word, PIN, design). Since Google moves down the majority of your data to the cloud, this change will make it considerably more troublesome for programmers or others trying their eyes to get your data from a PC.

The post Key Features of Android P Beta 3 which will Taking Consumers to Next Level appeared first on Appcluesinfotech.